Healthcare Bots · Part of The Humanoid Group

Hospital & Care Robots

Hospital delivery robots carry medication, meals, linen and supplies between departments. Telepresence robots let a clinician or relative join a consultation or visit remotely, and care companions offer conversation and reminders for older adults.

By Aarav Mehta

Reviewed October 2026. Prices and availability are read live.

Buying advice

Give each robot class its own owner

This page groups a delivery robot, telepresence robots and companion devices, and each lands with a different department. The Aethon TUG is a logistics project for estates, pharmacy and portering teams; the Ava and OhmniLabs units belong with clinical teams and IT; Cutii and Hyodol are aimed at care services and families. Decide who signs off each purchase, who trains staff and who takes the call when a robot stops working. Without a named owner, a pilot can stall once the launch team moves on to its next project.

Security questions for camera-equipped robots

Telepresence robots take cameras and microphones into patient areas, so treat them as information systems as well as devices. In the United States, the HIPAA technical safeguards in 45 CFR 164.312 require access control, audit controls, integrity protection, authentication and transmission security for electronic protected health information, and data protection law sets similar duties elsewhere. Beyond encryption, ask each maker whether video is ever recorded or stored, how user accounts are created and removed, and what audit trail your team can export. Put the same questions to any companion device that sends alerts to relatives.

Price range and the safety standard behind it

On a check in October 2026, the Hyodol opened the price range at around $500 and the Cutii closed it at around $20,000, and one listing was quote-only. For mobile robots that share corridors with patients and visitors, ask which safety standard the maker designed against. ISO/FDIS 13482, the draft revision of the personal care robot standard, sets safety requirements for service robots in personal and professional or commercial use and excludes medical robots. A maker that can show which edition its risk assessment follows, and how the robot behaves near beds and wheelchairs, gives your estates team something concrete to review.

What to look for

For delivery robots: routes, lifts, doors and secure drawers for medication
For telepresence: video quality, network coverage and how calls are secured
For care companions: languages, voice and the reminder features offered

Common questions

What does a hospital delivery robot carry?

Hospital delivery robots such as the Aethon TUG are used to move items like medication, meals, linen and supplies between departments. Plan routes, lift access and secure handover points with your estates and pharmacy teams.

Can a telepresence robot be used for remote consultations?

Many organisations use telepresence robots so a clinician can see and speak with patients from another site. Check your clinical governance, data protection and network requirements before using one in patient care.

Sources and further reading

ISO/FDIS 13482 Robotics: safety requirements for service robots — International Organization for Standardization.
Draft revision of ISO 13482 setting safety requirements for service robots in personal and commercial use.
45 CFR 164.312 Technical safeguards (HIPAA Security Rule) — US Department of Health and Human Services (eCFR).
HIPAA technical safeguards for electronic health data: access control, audit, integrity, authentication, transmission.
The Digital Personal Data Protection Act, 2023 (No. 22 of 2023) — Ministry of Electronics and Information Technology (MeitY).
Full text of India's data protection law: personal data, consent, security safeguards, breach notice and rights.

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